HOW TO PLACE AN ORDER
Orders can be placed for LOCAL DELIVERY, IN STORE PICK-UP or nationwide SHIPPING.
1. Add items you want to purchase to the shopping cart
2. Select "Checkout"
3. Fill in your address information and select your delivery method (Ship, Pick up)
- For Local Delivery: Select Ship and Local Delivery option will show along with other courier option after fill in address information
- UNIT/APT number can be filled by selecting the “+ Add apartment, suite, etc.”
- If the Local Delivery option does not appear once you have filled in your address, you are either outside the local delivery area or you will need to use the autofill function and have the system fill in the address for you. (This helps the system recognize the address more easily)
- If the order cannot be fulfilled at a single location, you may not get Local Delivery option. Instead just shipping by Canada Post. Not to worry, simply submit your order and email or call us. We will gather all items from multiple locations and deliver to you.
4. Scroll down on this page and fill in the payment information.
- Credit Card, E-Transfer and Pay at Shop (pick up only) options are available
5. Finally, click “COMPLETE ORDER”
6. You will receive emails updating you on the status of your order.
Shipping:
- You will receive an email telling you the order is prepared and that also includes the tracking number.
Local Delivery:
- You will receive an email telling you the order is prepared.
- You will receive a second email telling you details of the order and an estimated time for delivery.
Pick-Up:
- You will receive an email telling you the order is prepared.
- You will receive a second email telling you details of the order and the address of the pick-up store location you selected.
If you are having difficulty placing an online order, you can always call us or email us, and we can assist you further.