🚚 SAME-DAY LOCAL DELIVERY

Available Across Ottawa & Surrounding Areas

Enjoy fast, same-day delivery from Mango Vapes — straight to your door!
We proudly deliver throughout Ottawa and Surrounding Area.

📦 Delivery Areas & Fees

💡 Outside our 25 km zone? Contact us — we'll do our best to make it work!

At Mango Vapes, We want every customer to receive the same high-quality service every time.
To ensure a premium and consistent experience for everyone, we provide our drivers with company vehicles and a generous wage. Because of this, tips are never expected or prompted during checkout.
If your driver went above and beyond and you’d like to show extra appreciation, please feel free to offer a cash tip directly to them.

🕒 Delivery Schedule

We deliver every day in multiple batches:

Cut-off Time: Orders placed after 7 PM will be delivered the next day.

All orders are processed on a first-come, first-served basis. If you live more than 10 km away, your order might arrive in a later batch. You can also request a preferred time at checkout — we'll do our best to accommodate!

⏳ Delivery Times & Delays

We always aim to deliver on time, but delays can happen due to:

• High order volumes (especially Thu–Sat or before holidays)
• Weather or traffic conditions
• Road construction

Thank you for your understanding and patience!

❓ Frequently Asked Questions

Q: I'm in the delivery area, but I don't see the option at checkout.
A: Sometimes items come from different store locations. If that happens, the system defaults to "Canada Post Shipping." Don't worry — if your address is in Ottawa, we'll automatically switch it to local delivery.

Q: I live nearby. Why does it still take a few hours?
A: Our drivers deliver in batches throughout the day. Your order might be scheduled for the next run.

Q: Can I pay in cash?
A: All deliveries must be prepaid for security and reliability. Returning customers may contact us in advance to arrange cash payment if needed.

Q: My delivery is late. What should I do?
A: We're sorry! Busy days or bad weather can cause short delays. Rest assured — since launching our delivery service in 2020, not a single delivery has ever been left incomplete.

💰 Payment Information

Please send your e-transfer to: payment@mangovapes.com (Auto-deposit enabled — no password required)

If your bank asks for a security question and answer:

• Question: Shop Name
• Answer: mangovapes

Include your order number (MGxxxxxx) in the message section. Your order will be processed once payment is received.

🪪 ID Verification

A valid government-issued photo ID is required upon delivery. We cannot complete the drop-off without verifying your ID.

🚫 Missed Deliveries

If we're unable to reach you, your order will be available for in-store pickup the next day. We'll always do our best to contact you and complete your delivery the same day.

📞 Need Assistance?

If you have any questions or require further assistance, please don't hesitate to reach out to our team. We're here to help!

Email: info@mangovapes.com
Phone: 613-422-0990